Privacy Policy

Keeping your personal information safe is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services, visit our website, or purchase event tickets from us. By accessing or using our services, you agree to the terms of this Privacy Policy.
 

1. Information We Collect

 

Information You Provide to Us

•    Account Information: When you create an account on our website, purchase tickets, or sign up for our newsletter, we collect your personal information, including your name, email address, phone number, and your address.  
•    Credit Card Information: To the extent that you enter credit card information on our website, we do not collect this information directly. Instead, this information is safely kept by a third party and only accessed during use. 
•    Event Preferences: We collect information about your event preferences, interests, and other details you provide to personalize your experience.
 

Information We Collect Automatically
•    Device Information: We collect information about the device you use to access our services, including your IP address, browser type, and operating system.
•    Usage Data: We collect information about your interactions with our website and services, such as pages visited, links clicked, and search queries.
•    Location Data: We may collect information about your location when you access our services, either through your device’s GPS or your IP address.

Information from Third Parties
•    Social Media: If you choose to connect your social media account with TicketMicket, we may receive information from those platforms.
•    Partners: We may receive information from our business partners, such as event organizers and marketing partners.

 

2. How We Use Your Information

•    To Provide Services: We use your information to process transactions, deliver tickets, and provide customer support.
•    To Improve Our Services: We analyze usage data to understand how our services are used and to make improvements.
•    Marketing: We may use your information to send you promotional materials and updates about events that may interest you.
•    Personalization: We use your preferences and usage data to personalize your experience and recommend events.
•    Security: We use your information to protect against fraud and unauthorized activities.
 

3. How We Share Your Information

•    Service Providers: We share your information with third-party service providers who assist us in operating our business, such as payment processors and email service providers.
•    Event Organizers: We share information with event organizers for the purpose of facilitating ticket sales and event management.
•    Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
•    Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
 

4. Your Choices

•    Account Information: You can update or delete your account information by logging into your account settings.
•    Marketing Communications: You can opt out of receiving marketing emails by following the unsubscribe instructions in the emails.
•    Cookies: You can set your browser to refuse cookies or to alert you when cookies are being sent. However, some features of our services may not function properly without cookies.
 

5. Security

We implement a variety of security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
 

6. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.
 

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the effective date at the top of this policy and, in some cases, we may provide you with additional notice. We encourage you to review this Privacy Policy periodically to stay informed about our practices.
 

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [email protected]

Thank you for choosing TicketMicket. We value your privacy and are committed to protecting your personal information.